Refund policy

Roemer Interiors Return & Refund Policy

At Roemer Interiors, we want you to be completely satisfied with your purchase. If for any reason you’re not, we’re here to help.

Returns

We accept returns on eligible items within a reasonable period after delivery, or within 14 days of an online purchase, provided that the item:

• Is unopened and in its original packaging

• Remains in the same condition as when you received it

• Is accompanied by proof of purchase

To start a return, please contact us at roemerfurnituresligo@gmail.com with a copy of your receipt, order number, and item details. We’ll guide you through the next steps.

Non-Returnable Items

For hygiene and safety reasons, the following items cannot be returned or exchanged once opened or unsealed:

• Mattresses

• Mattress toppers and protectors

• Pillows and bedding

• Rugs, textiles, and fabric products

• Any other hygiene-related items

Refunds

Once your return is received and inspected, we’ll notify you of the approval or rejection of your refund.

Please note:

• Delivery costs are non-refundable

• If the item was purchased as part of a promotion or sale, only the amount paid will be refunded

Damaged or Incorrect Items

If your order arrives damaged or incorrect, please contact us with clear photos of the issue. 

Online policies may differ than in store purchase policies.

Any Items sold in store off display are sold as seen.

All discounts are time-limited promotional offers and are not permanent price reductions.